Ready for a change?

AgencyEngine, the innovative white-label B2B extension of the OneLocal marketing platform, is in the process of creating and launching our next-generation website generator. Over the past seven years, OneLocal has successfully empowered thousands of merchants by integrating technology with human expertise to boost their digital presence. Now, with AgencyEngine, we aim to revolutionize this approach by offering a fully AI-driven, human-less solution tailored for software providers and franchisors to enhance their SMB customers' in-house marketing capabilities. 

As the Director of Product, you will harness the extensive expertise gained from OneLocal's tech-enabled agency model to develop a minimal lovable product designed for market readiness by 2025. Your leadership will be instrumental in actualizing our vision, delivering an automated and scalable solution that our partners, including BPMs and CRM providers, can seamlessly white-label and resell to enhance their merchants’ marketing capabilities.

If you are interested in building an AI-powered product from scratch with an exceptional team this role is for you. 

Job Overview

This role involves leading the product management team, setting product vision, and delivering products that align with our strategic business objectives. The ideal candidate will possess a blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.

Key Responsibilities:

• Develop and lead the product strategy and vision, with direct accountability for product planning, delivery, and lifecycle management.
• Collaborate closely with cross-functional teams, including engineering, marketing, sales, and customer success, to define product requirements and roadmaps.
• Conduct market research and competitor analysis to identify trends and opportunities for product innovation and differentiation.
• Oversee the prioritization of product features and enhancements that align with the company's business objectives.
• Use data-driven methodologies to evaluate product performance, iterating on product features and strategies as necessary.
• Mentor and develop a high-performing product management team, fostering a culture of collaboration, innovation, and customer focus.
• Serve as a primary advocate for the product internally and externally, including with senior management and key customers.
• Drive the go-to-market strategy for new product launches, including positioning, pricing, and customer segmentation strategies.
• Ensure alignment of product development initiatives with the regulatory and compliance requirements specific to the Canadian market.

Requirements:

• Bachelor’s degree in Business, Marketing, Engineering, or related field; MBA or advanced degree preferred.
• Proven experience (7+ years) in product management, product strategy, or related roles, with a track record of delivering successful products in the technology sector.
• Experience in the martech industry is highly desirable.
• Strong leadership skills with experience managing and mentoring product teams.
• Excellent strategic and analytical capabilities with the ability to make informed decisions based on data.
• Exceptional communication and presentation skills, with the ability to articulate complex concepts to diverse stakeholders.
• Proficiency in product management tools and methodologies (e.g., Agile, Scrum).
• Demonstrated ability to think creatively and solve complex problems.

Why You’ll Love Working Here:

• Remote first: We have committed to a remote-first work environment. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST
• 3 weeks paid vacation + 5 paid personal days
• Stock options in a YC backed start-up
• Virtual social events: coffee chats with your colleagues and weekly happy hours!

At AgencyEngine/OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.

OneLocal is revolutionizing the B2B space with our innovative white-label marketing platform. We’ve helped thousands of businesses grow by building exceptional digital presences and are now partnering with top software providers and franchisors to offer a powerful, in-house marketing solution for their SMB clients. Our AI-driven, all-in-one platform gives merchants the tools they need to gain a competitive edge and expand their businesses. We pride ourselves on a dynamic, inclusive culture where everyone can be their authentic selves.

We’re looking for a motivated and results-driven General Accountant to join our Finance team. The ideal candidate is eager to be part of a fast-growing tech company and help drive innovation. In this role, you’ll support RevOps and manage key accounting functions, ensuring efficient AP and AR processes while minimizing cash burn and revenue leakage.

What You’ll Be Doing:

• Manage billing requests and subscription changes from Sales and Customer Success teams.
• Support the Sr Accountant with bookkeeping and month-end activities.
• Perform bank reconciliations, investigate discrepancies, and process journal entries.
• Process vendor, freelancer, and consultant invoice payments.
• Reconcile and monitor credit card transactions.
• Ensure accuracy and proper coding of accounts payable invoices, credit card receipts, and employee reimbursements.
• Collaborate with Sales and Customer Success teams from opportunity initiation to revenue recognition.
• Validate and analyze sales revenue, subscriber activity, credits/refunds/chargebacks, and commissions.
• Process churns and billing requests in CRM and billing systems.
• Assist with ad hoc projects and coordinate with teams across Sales, Marketing, CS, Operations, Delivery, and Product.
• Provide accounts receivable aging reports and work with Customer Success Account Managers to meet DSO (Days Sales Outstanding) targets.
• Investigate and coordinate responses for payment chargebacks.
• Document and map out existing Finance processes.
  
  

What You Bring:

• Minimum 2 years of experience in accounting or revenue operations.
• Bachelor’s degree in Accounting or a related field.
• Strong curiosity for automation and continuous process improvements.
• Experience in SaaS is highly desired.
• Familiarity with Salesforce, Chargebee, and/or Stripe is a plus.
• Excellent business acumen and quantitative skills.
• Strong proficiency in Excel and Salesforce (preferred).
• Excellent communication skills and a collaborative approach to change.
• Ability to work autonomously as well as part of a team, self-motivated and proactive.

Why You’ll Love Working Here:

• Remote-first: We are committed to a remote-first work environment. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST.
• Stock options in a YC-backed start-up.
• Paid vacation and personal days.
• Virtual social events: Coffee chats with your colleagues and weekly happy hours!
  
  

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.

OneLocal is revolutionizing the B2B space with our innovative white-label marketing platform. We’ve helped thousands of businesses grow by building exceptional digital presences and are now partnering with top software providers and franchisors to offer a powerful, in-house marketing solution for their SMB clients. Our AI-driven, all-in-one platform gives merchants the tools they need to gain a competitive edge and expand their businesses. We pride ourselves on a dynamic, inclusive culture where everyone can be their authentic selves.

We’re looking for a talented and proactive Salesforce Administrator to join our Revenue Operations / Finance team. Reporting to the Finance Director, this role will lead the administration of our Salesforce platform and the broader revenue tech stack. The ideal candidate will be passionate about optimizing systems, improving processes, and enabling cross-functional teams to work more efficiently.

What You’ll Be Doing:

Salesforce Administration

• Manage the Salesforce platform, including processes, workflows and configurations impacting Sales, Customer Success, Delivery and Finance teams.
• Manage standard and custom objects, fields, page layouts, and workflow rules.
• Lead user management activities, including user profiles, roles, and security validation.
• Collaborate with stakeholders to evaluate, identify, and implement solutions within Salesforce.
• Manage process flows and integrations with billing and payment systems.
• Manage product catalog updates for subscription bundles and coupons.
• Develop and maintain user training documentation and provide ongoing training and support to users.
• Ensure adherence to Salesforce best practices and stay current on new SaaS updates impacting the revenue tech stack.
• Collaborate with our developers/engineering team on product/platform changes impacting CRM data and revenue operations.

Automations and Integrations

• Manage Salesforce automations (process builders, flows), including troubleshooting and updates.
• Utilize tools such as Zapier to connect Salesforce with external applications.
• Manage key integrations (HelloSign, ChurnZero, Salesloft, Chargebee, Hubspot, etc.).

Data Management

• Maintain and improve data accuracy and integrity within Salesforce.
• Implement and manage data hygiene processes and resolve data-related issues.
• Document Salesforce customizations and data model.
• Support long-term scalable data management best practices.

Business/Systems Development

• Collaborate with the DevOps team to implement systems impacting Salesforce and the revenue tech stack.
• Manage the Salesforce sandbox environment, coordinate and test new releases.
• Gather and translate business and functional CRM requirements from internal teams (Sales, Finance, Customer Success, etc.).
• Research and assess new industry technologies to enhance the revenue tech stack.
• Drive tech solutions to support revenue growth and optimize internal processes.

What You Bring:

• 3-5 years of Salesforce administration and management experience, with a strong background in data management and process improvement.
• Minimum 2 years of Salesforce administration experience in a SaaS environment.
• Strong experience with automation tools (process builders, flows) and Salesforce integrations with external applications (Zapier, Salesloft, Hubspot).
• Experience working with subscription billing and payment software systems (Chargebee, Stripe, BlueSnap, GoCardless).
• Excellent problem-solving skills and a proactive mindset.
• A natural curiosity and eagerness to grow in areas such as data analysis, systems/project management, and advanced Salesforce administration.
• Bachelor’s degree in Computer Science, Business Administration, or a related field (or equivalent work experience).
• Salesforce Administrator or Advanced Administrator certification is highly desirable.

Why You’ll Love Working Here:

• Remote-first: We are committed to a remote-first work environment. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST.
• Stock options in a YC-backed start-up.
• Paid vacation and personal days.
• Virtual social events: Coffee chats with your colleagues and weekly happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.

OneLocal is transforming the B2B sector with its innovative white-label marketing platform. Drawing on years of proven success in accelerating local business growth, we've fine-tuned our expertise in developing unparalleled digital presences for thousands of merchants. Now, we're strategically partnering with leading software providers and franchisors to deliver a comprehensive, in-house marketing powerhouse for their SMB clients. Our sophisticated, AI-driven agency-in-a-box equips merchants with the competitive advantage essential for achieving market dominance and driving business expansion.

We are looking for talented and passionate individuals to embed the latest AI technology into our platform. We pride ourselves in our open and dynamic culture, our diversity, and being committed to a workplace where we all feel that we can be ourselves.

Job Overview

We are on the hunt for a seasoned Senior DevOps Engineer with a strong background in cloud observability, container orchestration, cloud operations, and incident response. The ideal candidate will have experience working with FinOps, CICD, developer tools, repository and source control architecture, developer build environments, and ensuring data storage efficiency.

Essential Duties and Responsibilities:

•  Cloud Observability: Implement and manage advanced cloud observability tools to monitor and optimize system performance, ensuring high availability and reliability for our service offerings.
•  Cloud Expertise: Demonstrate proficiency in one of the major cloud platforms (AWS, Azure, or Google Cloud) to architect, manage, and optimize scalable cloud infrastructures.
•  Operations & Incident Response: Lead the incident response process utilizing tools like PagerDuty or equivalent to ensure swift identification, management, and resolution of critical issues, maintaining service continuity.
•  FinOps: Analyze and manage cloud costs effectively using FinOps principles, employing various tools and aggregators to ensure cost efficiency and resource optimization.
•  CICD: Design, implement, and maintain continuous integration and continuous deployment (CICD) pipelines to enhance development workflows and delivery cycles.
•  Developer Tools: Advance the use of modern developer tools, including AI-powered assistants like GitHub Copilot, to streamline coding practices and enhance overall productivity.
•  Repository and Source Control Architecture: Architect and manage repository structures and source control processes to support development teams in effectively collaborating and maintaining code quality.
•  Developer Build Environments: Create and optimize developer build environments to facilitate smooth and efficient development, testing, and deployment processes.
•  Data Storage Efficiency: Design strategies and systems for efficient data storage, ensuring optimal performance, cost management, and scalability of storage solutions.

Requirements:

• Minimum of 5 years of relevant experience in a DevOps role, with a focus on cloud observability, container orchestration, and cloud operations.
• Cloud Expertise: In-depth knowledge and hands-on experience with one of the major cloud platforms (AWS, Azure, Google Cloud).
• Incident Response: Familiarity with incident management tools like PagerDuty or equivalent, with a track record of handling and resolving critical incidents.
• FinOps: Strong understanding of Financial Operations (FinOps) principles and experience with tools and techniques for managing cloud costs.
• CICD Pipelines: Demonstrable experience in designing and maintaining CICD pipelines using tools such as Jenkins, GitLab CI, or similar.
• Source Control: Expertise in repository management and source control systems, particularly with Git, GitHub, GitLab, or similar platforms.
• Build Environments: Experience in creating and optimizing developer build environments, ensuring they are efficient and conducive to high-quality code production.
• Data Storage: Proficiency in designing and managing data storage solutions that balance performance with cost-efficiency, considering scalability requirements.
• Problem-Solving Skills: Strong analytical and troubleshooting skills to resolve complex technical issues and optimize system performance.
• Collaboration: Excellent communication and collaboration skills to work effectively with cross-functional teams, fostering a culture of continuous improvement.
• Experience in implementing and managing Infrastructure as Code (IaC) tools such as Terraform and Pulumi

Plus

• AWS specialization and certification
• Familiarity with security best practices and compliance standards in cloud environments.
• Developer Tools: Proficiency with modern developer tools, including AI-powered assistants like GitHub Copilot, and a solid understanding of their impact on the development lifecycle.

Why You’ll Love Working Here:

• Remote first: We have committed to a remote-first work environment. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST
• 3 weeks paid vacation + 5 paid personal days
• Stock options in a YC backed start-up
• Virtual social events: coffee chats with your colleagues and weekly happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.